A: “Honestly, this client’s demands are so sus, like they’re ghosting us on the real issues!”
B: “Yeah, we gotta stay dripped out and keep our rizz up, even if it’s no cap that dealing with them isn’t bussin’.”

If you’re going “huh?” at this conversation, you probably just happened upon Gen Zs in the office talking about a difficult client at work.

For the uninitiated, this translates into, “Honestly, this client’s demands are really questionable, and they’re ignoring the important issues. But we need to stay on top of the brief, even if working with them is a challenge.”

Language isn’t the only differentiating factor between the Gen Z and their Gen X managers. Both camps dress, talk, eat and think differently—and the divide doesn’t stop there.

This month, the Forefront editorial team listened in on a convo between June Ho, partner and self-proclaimed Gen X, and Markus Low, associate and resident Gen Z.

June: Hey Markus! Good to see you in the office. What’s been happening with you?
Markus: You mean “spill the tea”?
June: Wait, what? Oh, “spill the tea” means to gossip?
Markus (rolls eyes): Bruh…

See, everyone should be coming to the office more often if only for, er, tea!

Markus: Not even…
June: What do you mean? Don’t you like seeing your colleagues?
Markus: Heck, I’m all in. Love you guys – you know that. But for my generation, “work-life balance” is a thing, like legit. Flexibility gives us greater control over our schedules and helps maintain our mental health.
June: Sure, professionals shouldn’t be tethered to the workplace. But how do you build a collaborative culture, and get good mentoring, if you’re only connected online?
Markus: OK, I get it that this flexibility can sometimes create a perception that we’re not committed. You Gen Xers often had to hustle.
June: No shit. We suffered multiple economic downturns and everything was volatile. But I know mental health is important. As your manager, I’m concerned about it too.

How do you both use technology in communication?

June: I grew up with email and phone calls as my primary tools, while you guys have all sorts of instant messaging apps and social media. Sometimes, I feel overwhelmed by the constant notifications and must admit I miss those quieter days.
Markus:  Tech is about convenience. But it can lead to miscommunication. Like the other day, when you sent me a message over whatsapp to appreciate me working through the night. You said “thanks.” With a full stop. I mean, wtf. Paggro much?
June: No way! I was saying thank you. I meant it. Authentic connections matter to me, a lot. I’m really worried that hybrid work models will reduce the amount of in-person interactions. Like, would you have told me that full stops are seen as passive aggressive if we hadn’t bumped into each other this morning?

Let’s put this in perspective. How important are in-person interactions for staff to be recognised and promoted?

June: Take it from me, young man—you don’t want to be a backroom work churner, out of sight and out of mind. You want to be seen, heard and remembered.
Markus: Did you just call me “young man”? OK Boomer.
June: Wow, that hurt. Thanks. Full stop.

What about building personal connections?

June: I try to have lunch or coffee with my team, sharing personal stories, especially about weekends or family. It’s my way of building a connection, and trust.
Markus: Actually, that can feel a bit intrusive. We tend to keep work and personal lives separate.
June: But it’s how I show concern and get to know you as individuals. We may be from different worlds, but finding common ground is key.

What about work attire?

Markus: Smart casual is the way to go. It’s comfortable.
June: But there’s a time for comfort and a time to project professionalism. We need to look sharp when we are meeting clients.
Markus: Yea, I get

And how do you like to receive feedback?

Markus: Enough with the structured annual reviews already! I thrive on informal, quick feedback loops. They keep me engaged and help me know where I stand.
June: OMG your generation and its insatiable need for instant gratification!
Markus:  It’s about feeling valued and acknowledged regularly, not just once a year. Just deal, ok

Looks like the workplace is evolving!

June: Got it. You guys are the future. It’s great that you feel that we have a safe space to provide real feedback. I appreciate that. Thanks! Exclamation mark! Heart emoji!
Markus: Hey, it’s two-way. I’m glad you’re open to hearing what my generation has to say. These conversations help us vibe…
June: Totally. I’m so glad we talked. And connected.
Markus: Yea, it’s been emotional.
June: Huh? What does that mean?
Markus: Peace