Stefanie Yuen Thio penned an article in The Business Times, shedding light on the realities of A.I., how it is disrupting law firms, and what lessons the broader business community can learn. She argued that A.I. is already capable of performing routine legal tasks such as contract drafting, research, and due diligence—much faster and often more efficiently than junior lawyers. This threatens traditional career paths and demands a rethink of how firms train and deploy talent.

But simply plugging in A.I. won’t cut it. As Stefanie noted, businesses must redesign workflows to play to A.I.’s strengths while guarding against its flaws. Lawyers and professionals more broadly need to shift focus to what machines can’t do: human judgement, persuasion, empathy, and creative problem-solving.

The takeaway is that efficiency is no longer the edge; adaptability is. To stay ahead, organisations must cultivate tech-literate, critical thinkers and redesign roles around human–A.I. collaboration. A.I. will handle the output. Humans must own the insight. Stefanie added that at TSMP, this shift is already underway, with internal experimentation, process redesign, and content strategy all evolving to meet the new A.I.-augmented reality.

The Business Times piece by Stefanie was also syndicated on Singapore Law Watch.